Doctor Hotel Visits in Mallorca
Nowadays, with the help of technology and communications, having a home/hotel visit from Medicare Mallorca is really easy. Here, we explain this simple steps on how a hotel appointment visit can be done:
Doctor Hotel Visits in Mallorca
Doctor Hotel Visits in Mallorca
How does it work :
1) The patient calls or message us to our call center (tel: +34 641287002).
2) We ask him/her about his health problem and his/her location.
3) We ask the patient for his permission to keep his information in our system according to Spanish and European laws (Name, Age, Gender, Date of birth, ID type and number, Address, Telephone number, Email, etc.).
4) We call our local health provider in that area and determine if we can make a home visit there, and at what time that day, or the following day it can be made.
5) In case we can do it, we propose a time for the home visit, and an approximate basic price for the home visit. This price includes the home visit and prescriptions (it doesn’t include tests, injections, or other procedures that may be needed, which go on top of the basic price).
6) If the patients agrees for the time and price proposed (it may vary within regions/distance), the doctor goes to his place (house/hotel) at the time agreed.
We always ask for a margin of 1 hour due to possible emergencies, traffic jams, problems to park in the area, etc., that could happen.
Before the doctor goes to the patient’s place, we confirm that the patient is there to wait for him/her.
7) In case we can’t get to the patient’s location, or it’s not necessary because the problem can be solved with a tele-consultation, we offer it to the patient.
8) Before the doctor leaves to the patient place, or before the start in the case of telematic consultations, we send through Paygold, a payment link to the patient’s email.
9) If anything goes wrong (i.e.: the pharmacy doesn’t have the prescribed medication, or if it’s an old pharmacy that doesn’t work with electronic prescriptions), we’re always here to help you, in our working hours from 08:00 to 20:00. You just need to contact us so we can help you with any issue that may occur.
See more information on Payments
Doctor Hotel Visits in Mallorca
How does it work
